If you've opened this page, something about your gambling has caught your attention — and that's worth taking seriously. Deloro is built around entertainment, and everything on this page exists to help keep it that way. What follows is practical: warning signs, honest self-check questions, the controls available through the operator, and direct links to free UK support services.
Why responsible gambling matters
Gambling carries real financial risk. Most people play within their means and stop when they choose to — but for a minority, what starts as recreation develops into something harder to manage. The difference is rarely obvious from the outside, and often not from the inside either, until patterns have already formed.
The operator behind Deloro holds a self-exclusion mechanism and operates under offshore licensing (Curacao and Anjouan). That licensing does not carry the same player-protection framework as a UK Gambling Commission licence, which makes the personal tools described below more important, not less.
Signs gambling is getting out of hand
These are behaviours worth noticing, not a diagnosis:
- Spending more than you planned and returning to try to recover losses
- Borrowing money, or using funds set aside for bills or rent
- Feeling irritable or anxious when you are not gambling
- Hiding how often or how much you play from people close to you
- Gambling affecting sleep, work, or relationships
- Finding it hard to stop once you have started, even when you want to
One or two of these on their own may not signal a problem. Several together, or any one of them persistently, are a reason to pause.
Questions worth asking yourself
Answer honestly — no one else sees the answers:
- Do you gamble with money you cannot afford to lose?
- Have you tried to cut back and found it harder than expected?
- Do you think about your next session while doing other things?
- Have you ever gambled to escape a difficult mood or situation?
- Has gambling caused arguments or distance with family or friends?
- Do you feel restless or low on days when you don't play?
- Have you ever lied about how much time or money you spend gambling?
- Have you chased a loss with a larger bet than you originally intended?
Three or more "yes" answers suggest it is worth speaking to someone. BeGambleAware.org offers a free, confidential assessment tool alongside its helpline.
Deloro's control tools
The operator provides a self-exclusion option: you can request to close your account and block your own access for a defined period. Once active, a self-exclusion cannot be reversed until the period has ended — the delay is intentional, giving the decision time to hold.
To activate any account-level control, contact the operator's support directly via the live chat available 24 hours a day, seven days a week, or by email at [email protected]. Be clear about what you are requesting — "self-exclusion" or "deposit limit" — so the team can act on it without delay.
For additional controls not available through the operator — spending trackers, time limits across multiple sites, or national self-exclusion — the third-party tools below are more comprehensive.
Practical limits that work
These are concrete steps, not general advice:
- Set a fixed session budget before you start, not mid-session — a number you are comfortable losing entirely.
- Use a separate payment method for gambling only, so your total spend is visible in one place.
- Set a time limit using your phone's built-in screen-time controls and treat it as final.
- Take a scheduled break of at least one week every month — not in response to a loss, as a routine.
- Never gamble while under the influence of alcohol or when you are feeling low — both distort how risk feels.
Where to get help in the UK
GamCare runs the National Gambling Helpline: 0808 8020 133, free and available 24 hours a day, seven days a week. You can speak to a trained adviser or use their online chat. GamCare also offers structured counselling programmes at no cost.
BeGambleAware provides an online self-assessment, a directory of local services, and a 24/7 helpline via its website. It funds treatment services across the UK and is a good first stop if you are unsure where to begin.
GamStop is the UK's free national self-exclusion service. Registering blocks you from all UKGC-licensed gambling sites in one step — it is separate from any exclusion you place with an individual operator and covers a much wider net.
Gordon Moody offers residential and online treatment programmes for people whose gambling has become a significant problem. Referrals are available through GamCare or self-referred via their website.
Blocking software
Gamban blocks gambling websites and apps at the device level — it covers thousands of domains and runs across phones, tablets and computers simultaneously. A subscription costs a small annual fee. BetBlocker is free and covers over 100,000 gambling domains across up to five devices; it can be set for a period of 24 hours up to five years and requires no account to use.
Neither tool requires willpower to stay effective once installed — they work at the network level, not the browser level, so private browsing does not bypass them.
Protecting minors
Access to Deloro is for persons aged 18+ only. If a device you use is shared with anyone under 18, parental-control software adds a meaningful layer of protection. Net Nanny and Qustodio both offer category-level blocking that covers gambling sites; both are available for phones and computers and can be managed remotely by a parent or guardian.
If you believe a minor has accessed a gambling account, contact the operator's support team immediately and notify GamCare for further guidance.
For questions about the content on this site, write to us at [email protected]. For account-level concerns — deposits, withdrawals, exclusions — contact the operator directly via the live chat at [email protected].
Gambling should be entertainment, not a chore.